I have applied patch bundle 11.1.1.6.5 on my OBIEE 11.1.1.6.0. After applying the patch, I have noticed that none of my graphs/charts are displayed on the browser. I have deleted the browser cache and cookies, but still not displaying.
After referring the oracle support, I have did the following to resolve the issue.
We have customization for custom skins and styles in custom directory, so we did the below section first.
1. Copied the BIChart.swf file from ORACLE_BI_HOME'bifoundation\web\app\res\sk_blafp\dvt directory to our custom directory
Custom directory located at <MW_HOME>/Oracle_BI/bifoundation/OracleBIPresentationServiceComponent/coreapplication_obips1/analyticsRes/<custom_dir>/dvt
2. Stop and Restart the BI Presentation Service components
cd <INSTANCE_HOME>/bin
opmnctl stopproc ias-component=coreapplication_obips1
opmnctl startproc ias-component=coreapplication_obips1
2. backup $DOMAIN_HOME/servers/bi_server1/tmp
3. cd $DOMAIN_HOME/servers/bi_server1/tmp
4. rm -rf * (including the hidden .internal directory)
5. Start the services
Now, open the browser and clear the cache and cookies.
Login to the analytics dashboard. If graphs/charts not visible, refresh the page by pressing ctrl+F5 (On Internet Explorer)
This should resolve the issue.
After referring the oracle support, I have did the following to resolve the issue.
We have customization for custom skins and styles in custom directory, so we did the below section first.
Section 1 Copy BIChart.swf file to custom directory
1. Copied the BIChart.swf file from ORACLE_BI_HOME'bifoundation\web\app\res\sk_blafp\dvt directory to our custom directory
Custom directory located at <MW_HOME>/Oracle_BI/bifoundation/OracleBIPresentationServiceComponent/coreapplication_obips1/analyticsRes/<custom_dir>/dvt
2. Stop and Restart the BI Presentation Service components
cd <INSTANCE_HOME>/bin
opmnctl stopproc ias-component=coreapplication_obips1
opmnctl startproc ias-component=coreapplication_obips1
Section 2 Clear the managed server temporary files
1. Stop the Services2. backup $DOMAIN_HOME/servers/bi_server1/tmp
3. cd $DOMAIN_HOME/servers/bi_server1/tmp
4. rm -rf * (including the hidden .internal directory)
5. Start the services
Now, open the browser and clear the cache and cookies.
Login to the analytics dashboard. If graphs/charts not visible, refresh the page by pressing ctrl+F5 (On Internet Explorer)
This should resolve the issue.