EBS Release 12.1.3
When trying to end_date a responsibility that is assigned to a user an error occurs.
ERROR
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Oracle error-20001:APP-FND-01972:Error in FND_USER_RESP_GROUPS_API. Update_ Assignment. Cannot update this row because there is no direct assignment of the user XXX to the role FND_RESP\XXX\XXXXXXXXX\STANDARD in the workflow user/Role table. has been detected in FND_USER_RESP_GROUP_API.UPDATE_ASSIGNMENT.
This is caused by invalid data in the workflow user/Role table.
Solution
please execute the following steps:
1. Go into the responsibility: System administrator.
2. Navigate to Requests > Run
3. Select request ''Workflow Directory Services User/Role Validation' and submit
1. Go into the responsibility: System administrator.
2. Navigate to Requests > Run
3. Select request ''Workflow Directory Services User/Role Validation' and submit
4. Retry to update the responsibility
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